PARTY TERMS & CONDITIONS

• $100 deposit is due at the time of booking & goes toward the cost of the party package.

• Remaining balance must be paid by 4pm three (3) days in advance of party date.

• Once booked, cancellation fees will apply. Prior to 3 days of your party date, you may request a date change at no cost one time only. Any further changes will incur the following fees: Prior to 3 days of your party, a $50 cancellation or change fee will apply. Within 3 days of your party, a $100 cancellation or change fee will apply. Day of changes will result in $100 change fee & day of cancellations will result in NO REFUND.

• MAX GUEST COUNT FOR NON-PRIVATE PARTIES: 25 KIDS & 15 ADULTS

• Open Play Party guests may not enter the private party room during open play time. 1 hour of private party room time begins after 2 hours of open play. Party guests may not re-enter the play area after private party room time has begun.

• Outside food or beverage is only allowed in private party room and not allowed in main play area. (N/A for Private Parties)

• We are an alcohol and drug free facility.

• Socks & Waivers are required for ALL guests, adults & children. EVERYONE will be asked to remove their shoes.

• On the day of your event, a credit/debit card must be provided to the Playmazing front desk & kept for the duration of your party to cover any incidentals or additional charges that may occur. Cash cards are not accepted. In the event that a fee is necessary, you will be notified of the amount and details before your card is charged.

• You must be 18 years of age or older to book a party.

• A CHARGE OF $1.00 PER MINUTE, BEYOND SCHEDULED PARTY ROOM TIME, WILL APPLY

HELPFUL PARTY INFORMATION

• ONCE BOOKED, YOUR RATE IS LOCKED AND WILL NOT CHANGE.

• CHILDREN AGES 1 - 15 ARE INCLUDED IN PARTY PACKAGE. INFANTS UNDER THE AGE OF 1 ARE FREE.

• PIZZAS ARE ORDERED FROM OUR LOCAL PIZZA PARTNER AND WILL ARRIVE BY PARTY START TIME, AFTER PLAY TIME.

• WE ARE A SOCKS ONLY FACILITY. PLEASE MAKE SURE ALL GUESTS, ADULTS AND CHILDREN, BRING THEIR OWN SOCKS. SOCKS ARE AVAILABLE FOR PURCHASE AT PLAYMAZING.

• EACH GUEST (HOUSEHOLD) MUST SUBMIT A SIGNED WAIVER.

• PARTY DETAILS DO NOT NEED TO BE CONFIRMED AT THE TIME OF BOOKING. PLEASE EXPECT A CALL OR TEXT FROM US 3 - 5 DAYS BEFORE YOUR PARTY TO CONFIRM PARTY DETAILS.

• THE NUMBER OF ATTENDEES, CHILDREN AND ADULTS IS DUE 3 DAYS PRIOR TO THE PARTY.

• PARTY ROOMS ARE ASSIGNED BY PLAYMAZING AND REQUESTS ARE NOT GUARANTEED FOR BOTH PRIVATE AND NON-PRIVATE PARTIES

• WE ALLOW PARTY HOST (+2 ADDITIONAL HELPERS) TO ENTER THE ROOM 20 MINUTES IN ADVANCE OF PARTY ROOM ENTRY, TO SET UP. EARLY ENTRY IS NOT PERMITTED EVEN IF THE ROOM IS NOT IN USE.

• IF YOU WOULD LIKE TO ADD DECORATION, PLEASE BRING YOUR OWN. YOU MAY ONLY USE PAINTERS TAPE (SUPPLIED BY US OR USE PRE-APPROVED DAMAGE-FREE WALL TAPE TO PREVENT ANY DAMAGE TO OUR PARTY ROOM OR TENT WALLS.

• PRIVATE PARTIES MAY DECORATE THEIR PARTY ROOM UP TO 1 HOUR IN ADVANCE OF PARTY START TIME

• PLAYMAZING PROVIDES PLATES, NAPKINS AND CUPS FOR PIZZA AND DRINKS. PLEASE BRING YOUR OWN CAKE PLATES, UTENSILS, CANDLES AND CAKE CUTTER AS NEEDED.

• YOU MAY BRING ADDITIONAL PACKAGED/STORE-BOUGHT FOOD AND CAKE ORDERED FROM A LICENSED BUSINESS. ALL FOOD BROUGHT IN FOR THE PARTY MUST BE PRE-APPROVED BY PLAYMAZING. NO HOME-COOKED FOOD ALLOWED.

• PLEASE MAKE ANY CHANGES AT LEAST 3 DAYS BEFORE PARTY DATE.

• IF SPECIAL ACCOMMODATIONS ARE REQUIRED FOR YOUR PARTY, PLEASE LET US KNOW AT LEAST 24 HOURS IN ADVANCE, LE., GUESTS WHO ARE UNABLE TO REMOVE SHOES, REGISTERED SERVICE DOGS, ETC.

• GRATUITY FOR STAFF IS NOT EXPECTED, BUT GREATLY APPRECIATED

PARTY RULES:

• NO PINATAS, COSTUMES, CHARACTERS, GLITTER, CONFETTI, SLIME, STICKERS, BUBBLES, POPCORN, GUM OR CANDY.

• PARENTS ARE RESPONSIBLE FOR THEIR CHILD'S PARTY & ARE REQUIRED TO WATCH THEIR CHILDREN. THERE MUST BE A RATIO OF AT LEAST 1:5 (ADULT:CHILDREN).

• NO MUSIC ALLOWED IN PARTY ROOMS UNLESS YOUR EVENT IS FULLY PRIVATE.

• NO PRESENTS ARE TO BE OPENED INSIDE, AS WE DO NOT WANT ITEMS TO GO MISSING OR TO BE BROUGHT INTO THE GYM AREA.

• GOODIE BAGS MAY ONLY BE HANDED OUT AS GUESTS LEAVE, AS MANY GOODIE BAG ITEMS ARE CHOKING HAZARDS AND WE DON'T WANT ITEMS LOST OR LEFT BEHIND.

• PLEASE ENSURE THAT YOU AND YOUR GUESTS LEAVE ON TIME. GATHER YOUR BELONGINGS BEFORE PARTY COMPLETION.